Try our products, and if you’re not completely satisfied we want you to email us, and we’ll refund you 100% of the products purchased. No questions asked. ***Policy does not apply to bulk orders (see below).
Try our premium hemp-derived CBD products for a full 30 days, 100% Risk-Free. If you don’t LOVE it, we insist that you get 100% of your money back.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To complete your return, we require a receipt or proof of purchase.
No refunds on any vaping products.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note, we do not offer refunds on wholesale orders.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.If you need to exchange it for the same item, send us an email at [email protected] and we will provide you with the return address.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should contact support and we will provide you with the correct return address. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
AAXLL Supply Co LTD
Virgen Aldama, S.L. B66598996
Ronda Sant Pau 47, local 1, 08015
Company Registration: NI667640
+44 2037 468770
(Do not send any return packages here: Please contact [email protected] and we will send you the appropriate address for any returns.)